Privacy Policy

Introduction Our platform is committed to protecting your personal data and informing you about how it's collected, used, stored, and protected. This Privacy Policy explains our practices regarding user data rights and handling of personal information.

Purpose of the Privacy Policy This document serves as an essential guide for users, outlining their data rights and how we manage their personal details. By accessing and using our platform, you consent to our policies and procedures described in this document.

Scope of Application This Privacy Policy applies to all users who access and use our platform, including its services and features. Your continued use of our platform implies your agreement to the practices outlined in this policy.

Consent Clause By using our site and services, you give us consent to collect, store, process, and use personal data as described in this Privacy Policy. This consent is a fundamental part of your relationship with us.

Data We Collect We collect various types of data from users:

Personal Information: • Name • Email • Date of birth • Address • Phone number

Account Info: • Username • Password • Payment details (e.g., credit card numbers)

Technical Data: • Device information (device type, operating system) • IP address • Browser type and version • Cookies

Usage Data: • Site activity logs • Login history • Game interactions and behavior

How We Use Your Data We use collected data for the following purposes:

Creating and managing accounts: to provide a secure environment and personalized experience.

Processing deposits and withdrawals: to facilitate financial transactions on our platform.

Providing customer support: to assist users with queries, issues, or concerns.

Bonus eligibility and responsible gambling monitoring: to maintain fair play and ensure user safety.

Improving the site and personalizing the user experience: to make our platform more enjoyable and efficient for you.

Fulfilling legal and regulatory obligations: to comply with laws and regulations that govern our industry.

Cookies and Tracking We use cookies, which are small text files stored on your device. They help us remember preferences and provide a smoother experience:

Types of Cookies: • Essential: enables basic functionality (e.g., login) • Analytics: helps us understand user behavior and improve the platform • Marketing: supports targeted advertising and promotional activities

You can manage or disable cookies by configuring your browser settings.

Legal Basis for Processing We rely on several grounds to process personal data:

Contractual necessity: where necessary for our contract with you. Legal obligations: to comply with regulations and laws applicable to us. Legitimate interests: where processing serves a legitimate interest of ours, such as improving the platform or providing better services. User consent: when you agree to specific data collection or use.

Data Sharing and Disclosure We share personal data with:

Payment processors to facilitate transactions. Gaming providers for game-related services. Regulatory bodies for compliance purposes.

Your personal data is not sold. We disclose information where legally required, such as to law enforcement agencies.

Data Storage and Retention We keep personal data for the following periods:

• Account activity: until account closure or 3 years (whichever comes first). • Technical data: up to 6 months. • Usage data: up to 1 year.

We store data securely using a combination of physical, technical, and administrative measures.

Security Measures To safeguard your personal data, we implement the following security measures:

SSL encryption for secure connections. Access controls to restrict access to authorized personnel only. Authentication processes to verify user identities. Monitoring for unauthorized access or breaches.

Your Rights You have the right to:

Access, update, or delete your data upon request. Withdraw consent or object to processing. Exercise these rights by contacting our support team.

International Data Transfers We may transfer personal data outside the country where you reside or the EEA. In such cases, we rely on Standard Contractual Clauses (SCCs) for secure and compliant transfers.

Third-Party Services Links to external services have their own privacy policies. Please review these before using them, as Flagman Casino is not responsible for their content.

Policy Updates We may update this Privacy Policy from time to time. Users will be notified via email or in-platform notifications. Continued use implies acceptance of changes.